Ágilex Logistics Dictionary

The Ágilex Logistics Dictionary is a comprehensive, educational, and business-oriented guide designed to address the real questions of exporters, entrepreneurs, Colombian brands, and international e-commerce businesses.

Last Mile

The last mile It is the final stage of international shipping, when the package is delivered to the end customer. It is the most critical moment of the buyer's experience and the point at which their satisfaction is determined.

Does it include door-to-door delivery?
Yes.
Could there be errors?
Yes, because of incorrect data.
Does Ágilex provide follow-up?
Yes.

First Mile

The first mile It is the start of the logistics chain. It involves picking up the product from the factory, store, or warehouse and transporting it to the consolidation center or airport. A well-managed first mile reduces subsequent delays.

Is it managed by Ágilex?
Yes.
Does it include pickup coordination?
Yes.
Does it affect the final times?
Yes, directly.

ETA (Estimated Time of Arrival)

The ETA indicates the flight's estimated time of arrival in the destination country. It is essential for coordinating customs, last-mile delivery, and customer service.

Is it a guaranteed hour?
No, it's an estimate.
Can it vary?
Yes.
Is the customer being contacted?
Yes.

ETD (Estimated Time of Departure)

The ETD This is the estimated departure time for an international flight. It is a key piece of information for planning deliveries, inventory, and shipping estimates in e-commerce. It may vary depending on operational conditions.

Is that the exact time?
No, it's an estimate.
Can it change?
Yes.
Does Ágilex report changes?
Yes.

General Cargo

General cargo refers to goods that do not require special shipping conditions but, due to their volume or weight, do not qualify as courier shipments. It is typically transported on cargo planes or in the cargo hold of commercial flights. Ágilex handles this type of cargo for larger-scale exporters.

Is it cheaper than a courier service?
In large quantities, yes.
Do you have more travel time?
Generally, yes.
Is it managed by Ágilex?
Yes.

Courier Shipping (Express)

The courier shipment It is a type of fast international shipping service designed for small, urgent packages. It features streamlined customs procedures and shorter transit times, making it ideal for e-commerce and direct shipments to end consumers.