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Ágilex Logistics Dictionary

The Ágilex Logistics Dictionary is a comprehensive, educational, and business-oriented guide designed to address the real questions of exporters, entrepreneurs, Colombian brands, and international e-commerce businesses.

Last Mile

The last mile It is the final stage of international shipping, when the package is delivered to the end customer. It is the most critical moment of the buyer's experience and the point at which their satisfaction is determined.

  1. Does it include door-to-door delivery?
    Yes.
  2. Could there be errors?
    Yes, because of incorrect data.
  3. Does Ágilex provide follow-up?
    Yes.

First Mile

The first mile It is the start of the logistics chain. It involves picking up the product from the factory, store, or warehouse and transporting it to the consolidation center or airport. A well-managed first mile reduces subsequent delays.

  1. Is it managed by Ágilex?
    Yes.
  2. Does it include pickup coordination?
    Yes.
  3. Does it affect the final times?
    Yes, directly.

ETA (Estimated Time of Arrival)

The ETA indicates the flight's estimated time of arrival in the destination country. It is essential for coordinating customs, last-mile delivery, and customer service.

  1. Is it a guaranteed hour?
    No, it's an estimate.
  2. Can it vary?
    Yes.
  3. Is the customer being contacted?
    Yes.

ETD (Estimated Time of Departure)

The ETD This is the estimated departure time for an international flight. It is a key piece of information for planning deliveries, inventory, and shipping estimates in e-commerce. It may vary depending on operational conditions.

  1. Is that the exact time?
    No, it's an estimate.
  2. Can it change?
    Yes.
  3. Does Ágilex report changes?
    Yes.

General Cargo

General cargo refers to goods that do not require special shipping conditions but, due to their volume or weight, do not qualify as courier shipments. It is typically transported on cargo planes or in the cargo hold of commercial flights. Ágilex handles this type of cargo for larger-scale exporters.

  1. Is it cheaper than a courier service?
    In large quantities, yes.
  2. Do you have more travel time?
    Generally, yes.
  3. Is it managed by Ágilex?
    Yes.

Courier Shipping (Express)

The courier shipment It is a type of fast international shipping service designed for small, urgent packages. It features streamlined customs procedures and shorter transit times, making it ideal for e-commerce and direct shipments to end consumers.

  1. Is it faster than standard charging?
    Yes.
  2. Is there less customs paperwork involved?
    Yes.
  3. Does this apply to e-commerce?
    Absolutely.

Payment Methods in Colombia

At Ágilex, we offer easy, secure, and convenient payment options so you can manage your international shipments with complete ease. We offer various payment options through Colombia’s leading banks, as well as bank transfers, cash deposits, payment codes, and digital platforms for online payments using a debit or credit card. We also provide payment links so you can complete your transactions quickly and securely from the comfort of your home, office, or anywhere else.

For our customers in the United States, Mexico, and other countries, we facilitate international payments via Zelle and bank accounts, allowing for faster, more convenient, and hassle-free transactions. Thanks to this variety of payment methods, at Ágilex we strive to provide you with complete flexibility, speed, and security when paying for your international shipments, no matter which country you’re operating from.

Cardboard box featuring the Ágilex logo descending on a yellow parachute
International Logistics Services from Colombia
Types of Shipments from Colombia

International Logistics Services from Colombia

Todo el portafolio logístico de Ágilex en un solo lugar: courier, carga, documentos y soluciones a la medida para exportar desde Colombia.

International Freight Shipping
Types of Shipments from Colombia

International Freight Shipping

Carga aérea para empresas con volumen alto o envíos recurrentes. Optimizamos costos, rutas y tiempos de tránsito para mantener tu inventario al día.

International Document Shipping
Types of Shipments from Colombia

International Document Shipping

Contratos, títulos y documentos críticos con manejo prioritario, entrega en puerta y seguimiento en cada etapa del trayecto.

Shipping with taxes included
Types of Shipments from Colombia

Shipping with taxes included

Rutas propias con modelo DDP: los impuestos se gestionan desde el origen y el destinatario no paga nada al recibir.

Shipping to the United States and Mexico
Types of Shipments from Colombia

Shipping to the United States and Mexico

Ágilex Plus: hasta 8 kg a Estados Unidos y México con impuestos incluidos. Lo que cotizas es exactamente lo que pagas.

Envío de equipaje internacional
Types of Shipments from Colombia

Envío de equipaje internacional

Viaja ligero: enviamos tu equipaje extra y tus compras de viaje de forma legal, segura y sin pagar sobrecupo en aerolínea.

International Shipping for Businesses
Services for E-commerce and Businesses

International Shipping for Businesses

Operación internacional para pymes y corporativos: tarifas claras, gestión documental y acompañamiento en cada despacho.

International Fulfillment
Services for E-commerce and Businesses

International Fulfillment

Almacenamiento, picking, packing y despacho desde nuestros centros logísticos. Escala tu e-commerce sin bodega propia.

Ágilex International Collection
Services for E-commerce and Businesses

Ágilex International Collection

Cobra tus ventas internacionales y recibe el dinero en Colombia, sin barreras bancarias ni intermediarios innecesarios.

Consulting and Advisory Services in International Logistics
Services for E-commerce and Businesses

Consulting and Advisory Services in International Logistics

Diseñamos tu ruta de exportación: mercados, costos, empaque y cumplimiento normativo con acompañamiento experto.